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Quick House Sale Guide >> Selling through an Estate Agent >> Working With Your Estate Agent
Working With Your Estate Agent
Once you have chosen an estate agent the agent will visit your home to take details such as the number and size of rooms and obtain photographs. This helps the agent prepare a description of the property (known as property particulars) before advertising it. There are strict rules covering the way property can be described. It is against the law for an estate agent to make false or misleading statements in the particulars.
You will then be asked to sign the contract that instructs the agent to market the property and including details such as rate of commission to be paid, whether it is sole or multi agency and so on. Make sure you read the contract carefully and satisfied with it. If there is anything you are not happy with or do not understand ask the agent to explain it to you.
Once your property is put on the market it is important to keep in regular contact with your estate agent. Your agent should keep you informed regarding how your property is marketed, how many viewings there have been and feedback from the viewings. If you do not get this kind of feedback make sure you ask for it, after all, you are the customer and they should be working hard to get your house sold fast.
Potential buyers should make an offer through the estate agent. Estate agents must tell you promptly and in writing about all offers they receive. If there are some you do not want to be told about, such as those below a certain amount, you must tell the estate agent in writing.
If you are unhappy with your estate agent's services or feel you are being treated unfairly, try to sort things out directly with the estate agent (or the head office if the agent is part of a chain).
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